Q: What types of payment do you accept?
A:We accept Visa or MasterCard. You can determine which method you wish to use during the checkout process. All orders must be prepaid prior to delivery.
Q: My credit card got denied – I double checked the number and expiration date, and I know for sure there is enough credit on my card. What gives?
A: If you entered in the number and the expiration date correctly, your card may have been denied because the billing address you supplied us with does not match the address on file with your credit card company. Some credit card companies will not authorize the transaction unless we have the correct address – it’s for your own security.
Q: Can I change my order after it has been placed?
A:If you wish to change an order, please contact us (prefer email for clarification purpose) with the items you would like to change (add or delete) at least 24 hours prior to your scheduled delivery time and we will make adjustments on your credit card.
Q: How do I cancel an order?
A: Canceling an order can be completed by contacting us (again email preferred) and stating your name, order number, and request for cancellation. Orders need to be cancelled 24 hours prior to your delivery date. If it is later than that a $20.00 cancellation fee will be incurred. Due to health regulations, we cannot accept returns on any groceries once they have been delivered.